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Privacy Policy

Assam Institute for Paramedical Studies (AIPS), Dibrugarh (“AIPS”, “we”, “us”) respects your privacy. This policy explains what personal data we collect through www.aips.co.in, our forms, WhatsApp, phone and campus visits, how we use it, and the choices you have. It works together with our Terms & Conditions.

1. Information we collect

Information you give us

  • Name, mobile/WhatsApp number and email address

  • Course interest, 12th stream and any message you send

  • Details you share on calls, WhatsApp or during counselling (such as your goals and academic background)

  • Testimonials or reviews, if you choose to submit them

Admission documents (only after counselling, at the admission stage)

  • 12th marksheet, ID proof, address proof and photographs. We collect these in person or through a secure channel set up by our admission team. Please do not send documents through the website enquiry form.

Information collected automatically

  • IP address, browser, device type, pages visited, time on site and referring website

  • Cookies and similar tools used for analytics, performance and advertising measurement

We do not intentionally collect payment card details through this website. We also do not ask for health, biometric or other sensitive information through the website.

2. Why we use your information

  • To reply to your enquiry and call or WhatsApp you with fees, seats, batch dates and the PDF prospectus

  • To provide counselling and guide you through eligibility, documents and admission

  • To confirm your admission and manage your student record, if you enrol

  • To send updates about admissions, batches and events you’ve asked about

  • To improve the website, courses and our advertising

  • To prevent spam, fraud and misuse of the site

  • To meet legal, regulatory and affiliation requirements

3. Consent

We process your enquiry data based on your consent, which you give by submitting a form, requesting a callback or messaging us. By doing so, you agree to be contacted by phone call, WhatsApp, SMS or email about AIPS admissions. You can withdraw consent at any time (see Section 8). Withdrawing consent won’t affect processing already done, but we will stop contacting you.

4. Who can see or receive your data

We do not sell or rent your personal data. We share it only with:

  • AIPS staff who need it for admissions, counselling and administration

  • Service providers who help run our website and communication, such as hosting, website maintenance, analytics, messaging and call tools. They may use your data only to provide these services to us.

  • Training and hospital partners, limited to the details needed for supervised postings, only after you have enrolled

  • Authorities, regulators and courts, if the law requires it

  • A successor organization, if AIPS merges with or transfers its operations to another entity

5. Cookies and tracking

Our website uses cookies and similar technologies to remember preferences, understand how visitors use the site and measure our advertising. You can block or delete cookies in your browser settings, though some features (such as forms) may not work properly. We use advertising and analytics tools only to measure and improve our own outreach. We do not use behavioural tracking or targeted advertising directed at children.

6. Children and students under 18

Many applicants are 17 years old. If you are under 18, please submit an enquiry only with the knowledge and consent of a parent or guardian. We may ask for parent or guardian consent and contact details before admission. We will not use the data of anyone we know to be under 18 for behavioural tracking or targeted advertising. If you believe a minor has shared information without a guardian’s consent, contact us and we will delete it.

7. Third-party links and services

This website links to services such as Google Maps and WhatsApp. When you use them, their own privacy policies apply, and we do not control their data practices. Some of these providers may process data on servers outside India.

8. Your rights and choices

Subject to applicable Indian law, you can:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Request erasure of your data, unless we must keep it by law

  • Withdraw consent or opt out of calls, WhatsApp, SMS or email

  • Nominate another person to exercise your rights on your behalf

  • Make a complaint to our Grievance Officer, and to the Data Protection Board of India if the law gives you that right

To stop messages, reply “STOP”, click “unsubscribe” in an email, or contact us using the details below. It may take a few days for all communication to stop.

9. How long we keep your data

  • Enquiries that don’t lead to admission: kept for 12 months, then deleted or anonymised

  • Admitted students’ records: kept for years, as required by affiliation, examination and legal rules

  • Website analytics: kept as long as the analytics tool’s settings allow

10. Security

We use reasonable technical and organisational safeguards, including limited staff access and secure hosting, to protect your data from loss, misuse and unauthorised access. No online system is 100% secure. If a breach affecting your personal data occurs, we will take corrective action and notify you and the authorities as the law requires. Please never share passwords, OTPs or card details with anyone claiming to represent AIPS.

11. Changes to this policy

We may update this policy when our practices or the law change. The latest version will always be on this page with its “Last updated” date. Continued use of the website means you accept the update.

12. Grievance Officer and contact

For questions, access or deletion requests, or complaints:

Grievance Officer: Dr. Dipak Tassa
Assam Institute for Paramedical Studies (AIPS)

Jalan Nagar, Near AMCH Gate, Dibrugarh, Assam – 786005
Phone / WhatsApp: +91 93956 51194
Email: micropathlab.hr@gmail.com
Hours: Monday to Saturday, 9:00 AM – 8:00 PM

We aim to acknowledge requests within 6 working days and resolve them within 30 days.

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